Tier One

It was working yesterday.

Tier One is an idle game about running an IT service desk. Tickets arrive, your team works through them, and the queue refills tomorrow. Somebody will always forget their password.

WHAT YOU DO

Solve tickets yourself while you are small. Hire agents so you can stop. Every agent has a tier and can only take work at or below it — a junior staring at a server incident is a junior doing nothing. Getting the mix right is most of the job.

At the end of each shift you get a report, a budget, and a decision. Desks come from the skill tree. People come from the budget. Neither is much use without the other.

When there is nothing left to learn at this company, you leave. You take your references with you and start again somewhere bigger.

WHAT IS IN IT

· Three ticket tiers and 72 support tickets you have probably closed

· A 34-node skill tree: headcount, volume, contracts, training

· Shift-based days with an end-of-day report

· Prestige: leave, keep your references, come back stronger

· Your manager and the CEO occasionally notice you exist

· English and Turkish

· Runs in the browser, saves locally, no account needed

· 116 KB download — it loads instantly

HOW LONG

Around 6 hours to see the whole tree across three career moves.

NOTES

This is version 0.1 and the first thing I have released. If something is unbalanced, boring, or broken, I would like to hear about it, comments are open.